1.Talk PRM Solution
A PRM service specially designed for clinics, integrating HIS and LINE Official Accounts, making doctor-patient interaction "keep pace with the times" and easily realizing the digital transformation of the consultation process.
數位化管理
健保門診與自費項目
就診流程
LINE Online Registration and Queue Inquiry
LINE can provide services like appointment inquiries, booking, cancellation and rescheduling, and checking queue progress at once, turning the LINE Official Account into the mobile official website of the clinic!
整合全科別 19+ 診所病歷系統
可串接全台 19 家各科別 HIS 病歷系統與診所 LINE 官方帳號，支援牙醫、中醫、西醫以及醫美等全科診所的營運，自動同步約診表、病患資料以及掛號紀錄。
Integration with Comprehensive Medical Record Systems
Integrating LINE Official Accounts and various HIS systems, supporting clinics of all specialties including dentistry, traditional Chinese medicine, western medicine, and cosmetic medicine, automatically synchronizing appointment schedules, patient data, and registration records.
Automated Appointment Reminders
Whether through counter appointments or self-registration on LINE, all data is synchronized to HIS and 1.Talk backend, automatically sending LINE appointment reminders, effectively improving visitation rates.
LINE Notification Messages
Even non-friends of the clinic's LINE account can receive notification messages, including appointment progress updates and visit reminders. The cost is only 20% of SMS, and it also guides patients to add the clinic as a friend, strengthening the doctor-patient relationship.
Clinic Membership Management
Becoming a friend of the clinic's LINE account binds membership, allowing patient categorization, custom tagging, and segmented lists based on treatment items or operational needs, always ready to bridge the doctor-patient gap.
Case Care Tracking
Choose ready-made message templates or customize content based on treatment needs, sending personalized messages to target patients, building deeper connections and making case management more organized.
Dashboard 成效儀表板
即時報表支援指定時間區段切換，部分數據亦可轉換為柱狀圖或圓餅圖，讓數據洞察直覺、易懂，協助診所快速掌握營運狀況、精準制定經營決策。
健保＆自費診量比較
從健保掛號到自費預約，完整呈現診量分佈，協助診所掌握病患來源結構與營運重心。
線上＆線下診量分佈
統計包含 Google 掛號、PinMed 約診到 LINE 線上預約與現場掛號的比例，作為行銷導流的成效依據。
LINE OA 推廣表現
追蹤診所 LINE 官方帳號的好友新增、綁定率等關鍵指標，隨時掌握 LINE 官方帳號的經營成果與推播效益。
療程預約來源＆排行
彙整各療程的預約來源與預約筆數排名，一眼看出各療程的推廣熱門度，利於行銷優化、快速調整資源配置。
Google x LINE 多元整合功能
賦能診所數位化再升級
透過更全面的整合串接，完整串聯就醫旅程中的各個接觸點，
進一步放大診所品牌價值、提高成長動能！
Professional Consultant Support
Accompanying You to Reach Every Milestone
Personalized Instructional Introduction
Free on-site service by professionals! From product explanation, operational experience, suitability assessment before introduction, to teaching guidance and setup during the implementation phase, you will have hands-on assistance from professional consultants.
Instant Customer Service Channels
Post-sales service is just as in place! With experience serving over 2000+ clinics, from system troubleshooting to operational optimization suggestions, you have a dedicated person as your best backup, focused on solving your problems.
Regular Feedback Surveys
Continuously optimizing and growing! Regularly caring about system usage and sincerely listening to feedback from frontline clinic staff is key to our continual growth and launching better products and services.
來自同業的真實回饋
自動化的赴診通知，讓到診率成功提升至 9 成，還創下 7% 超低封鎖率，我們的 LINE 好友數更在 3 個月內成長 2,100 人，證明 AlleyPin 服務真的很有感！
晶悅牙醫診所院長 林智俊 醫師
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AlleyPin Service Plans
AlleyPin offers free on-site consulting services across Taiwan, providing an in-depth introduction to our products and working with you to develop a suitable solution.