LINE
Notification Messages
1.Talk integrates LINE Notification Messages, allowing patients to receive appointment progress updates and visit reminders even if they have not added the clinic's LINE Official Account as a friend. It also guides patients to become friends with the clinic's LINE Official Account, and the cost is more affordable than SMS!
Appointment Progress Notification
Visit Reminder Notification
Vaccine Booking Notification
*Vaccine booking notifications are a customized feature that requires integration with third-party services.
LINE Notification Messages
Reduce the Chances of Missing Important Notifications
Regardless of whether the user is a LINE friend of the clinic, as long as their phone number is available and the official account is not blocked, you can send important clinic notifications. This reduces the chances of messages being ignored and helps the clinic increase LINE friends through interactive buttons!
80%
SMS Cost
50%
LINE Friend Add Rate
Complete Medical Notifications with LINE
Easily Solve Traditional SMS Issues
Unlimited Appointment Notifications
Reach Patients Beyond LINE Friends
Regardless of whether patients are friends with the LINE Official Account, as long as their phone numbers are available and not blocked, appointment progress updates and visit reminders can be sent via the clinic's LINE Official Account.
Save on SMS Costs
Use Your Budget Effectively
In addition to reducing hidden labor costs from traditional phone calls, LINE Notification Messages cut SMS costs by 80% compared to traditional SMS, significantly saving operational expenses.
Guide Patients to Join LINE OA
Effectively Expand Your Friend List
With a clear and simple layout, notification messages make it easy for users to identify the source of the message. This increases the likelihood of users clicking buttons and effectively driving them to join the clinic's LINE Official Account!
Member Data Integration
Build a Personalized Care System
When patients join the clinic's LINE Official Account via notification messages and complete membership data integration, the clinic can use tags to filter users and schedule the delivery of health education or care messages, enhancing doctor-patient interaction.
Note: Only LINE-verified Official Accounts can use LINE Notification Messages.
More Digital Services
Reduce Administrative Burden for Medical Staff and Improve Patient Experience
Multi-Channel Online Booking
Easily complete online appointment booking through Google Maps, the clinic's LINE Official Account, PinMed medical matchmaking platform, or a simple link.
LINE Visit Reminders
For patients who have completed LINE membership binding, automated and multi-stage appointment reminder notifications are sent based on schedules.
Real-Time Appointment Progress
Patients can check the current appointment progress through the clinic's LINE Official Account menu, and head to the clinic when their turn is near.
Post-Visit Review Invitations
Automatically send review invitations via LINE or SMS after the visit. Negative feedback is redirected for in-clinic real-time handling, while positive reviews are quickly accumulated.
Member Tags / Audience Segmentation
Use custom patient tags to filter target groups and send personalized visit reminders, push health education information, and share clinic updates.
Patient Care and Follow-Up
Set up follow-up schedules and templates once, select target patients, and automatically schedule reminders for following treatment plans or regular check-ups.
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AlleyPin Service Plans
AlleyPin offers free on-site consulting services across Taiwan, providing an in-depth introduction to our products and working with you to develop a suitable solution.