Smarter Case tracking, Less Work
1.Talk helps case managers, pharmacists, and nurses lighten their workload with digital tools that simplify patient tracking. It reminds patients to follow care plans and return for check-ups, improving outcomes and communication.
Leveraging Digital Tools for Easier Care
Making Care Tasks Time and Effort Efficient
Member Management
Who needs to be notified first about vaccine availability? Who frequently misses appointments?
Whether or not LINE friend binding is completed, as long as an appointment is made, all patient data is synchronized to the member list, facilitating future use by the clinic, and enabling quick batch operations or filtering of special groups like seniors over 85 or blacklist members.
Tagging and Segmentation
Who needs to be reminded for dental cleaning this month? Who has not returned for rehabilitation?
Customize customer tags based on characteristics, commonalities, doctor preferences, or treatment types. Use these tags with a powerful filter to quickly create target audience groups, for precise message delivery or as potential marketing lists.
Mass Messaging
Arranging high-level ultrasounds for the gynecology department, reminding chronic patients to collect medication, notifying children is fluoride applications...
Less messaging, more effectiveness! Say goodbye to time-consuming phone notifications or indiscriminate canned message bombardments. Utilize tagging and segmentation features to maximize the value of mass messaging.
Choose from preset mass messaging templates or
Customize new message content
Set message cycles
Activity time, trigger conditions, and exclusion criteria
Complete message editing, customize
message response buttons for preview and scheduling
Case Tracking
Applicable to every specialty, ensuring thorough care tracking for every patient
Postoperative Care and Medical Advice Reminders
Customize LINE or SMS messages according to different treatments, kindly remind postoperative precautions, and depending on patient recovery status, directly assist in scheduling the next consultation or pushing other medical advice or treatment information.
Maximizing the Effectiveness of Self-Paid Services
Self-paid services like teeth whitening, weight loss, cosmetic courses, or treatments requiring phased implementation like physical therapy, summer moxibustion, etc., need timely reminders for follow-up appointments to properly evaluate effectiveness and ensure treatment efficacy, avoiding the waste of medical resources.
The Best Practice for Enhancing Service Satisfaction
Statistics show that up to 79% of the public prefer not to be directly disturbed by phone calls, favoring passive reminders through text messages. For clinics, this not only simplifies communication costs, enhances operational efficiency but also creates a gentler service experience for patients.
- Dentistry
- Medical Cosmetology
- Traditional Chinese Medicine
- Family Medicine
1.Talk accurately records patient is medication dispensing times, and automatically sends reminders via LINE messages for collecting medication, reminding chronic patients to pick up their prescriptions. Significantly reducing the routine workload for reception, nursing staff, and pharmacists.
Dr. Tian-Ren Xie, Director of Shin-Ming Clinic
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AlleyPin Service Plans
AlleyPin offers free on-site consulting services across Taiwan, providing an in-depth introduction to our products and working with you to develop a suitable solution.